Since 1995, Golden Eagle Insurance has been a trusted provider of blanket (VSI, Blanket Mortgage, and Mortgage Impairment), force placed products (Hazard, Flood, Collateral Protection and Outsourced Tracking of Insurance) and other loan related products like GAP and Loan Default Coverage for lending institutions.
Our purpose is to enable lenders to manage financial risk and increase income. We provide insurance products and services customized to meet the specific and ever-changing financial risk exposures facing our clients. We build value for banks, credit unions, and other lenders through our vast experience in financial services, the strength of our customer service and our superior claims management.
Comprehensive portfolio protection programs
Dedicated claims manager that will advocate for your claim from start to finish
We have the most responsive customer service in the industry
Dedicated Customer Success professionals
Key people with extensive lending experience and education
Kemba Credit Union, Inc. has been doing business with Golden Eagle Insurance since September 15, 2005. At that time we changed from a Collateral Protection Insurance program to VSI. I cannot tell you how much it has saved the credit union time and money. CPI can be very time consuming since it requires constant attention and not only did the balance get adjusted but so did the payments, Members were very frustrated when they were notified that it was added and in most cases, their insurance agents sent the required information but it was never received because of all of our offices and different addresses. Loan interest had to be adjusted, as well, if the premium was added and not refunded on the same day. VSI is a very easy product to use. No tracking, notices or debits and credits. Claims processing is very easy and their staff is very knowledgeable and helpful. It is nice to know that our collateralized loan portfolio is covered with minimal maintenance. They are very professional...
I am writing to you in regards to the Mortgage Impairment, Blanket Mortgage, VSI, and Flood Policies that the Bank currently holds with Golden Eagle. I cannot express to you enough how happy we are with the service you constantly provide to us. Claims are extremely easy to file, payment for claims is quick, and overall customer service for even the most basic question is always handled in an efficient and timely manner. In a time when customer service often takes a back seat, it is refreshing to know that there are still companies out there that still emphasize this core concept. The simplicity your force place flood system brings to an often complicated process due to regulatory concerns is a breath of fresh air in comparison to the old system we had. For a community bank that has limited staff available, this process is a blessing. Please be sure to express my gratitude to the other members of your team and I look forward to a long lasting relationship between our two companies.
The only issue I have is we can’t deal with more people like you guys;-) Everything is awesome!! I mean that with great sincerity. Claims are dealt with very fast, usually the same day. If there’s anything we need, everyone at Golden Eagle and Ben Webb at Great American are great to deal with and are always willing to help/explain/etc. The online product is extremely easy to work with and our employees love it. It makes their job much easier and more efficient. Thanks for making things easy.
The VSI product is a valued resource for our business, eliminating the necessity to track customer Insurance Policies, and simplify our internal processes. The protection given to our consumer loan portfolio allowed by the VSI product has been an outstanding asset. We have an exceptional relationship with Golden Eagle. They deliver excellent service, and always quick responses to claims and questions. I would highly recommend this company to anyone.
I wanted to take the opportunity to let you know how much I have appreciated the amazing service that we have received from you and Golden Eagle over the past couple of years! As you may remember, our process for force placing coverage was very time consuming before we partnered with Golden Eagle. The services that have been offered to us have helped us tremendously! The fact that we no longer need to track any dates or type up letters has been beneficial in reducing the amount of time that we previously had to spend dealing with our force placed properties. We now receive emails from Millie that lets us know when a notice needs to be sent out. The best part is that the notice is attached to the email so all we need to do is print it out and mail it! We appreciate the remarkable customer service that we have been given. We have always received a very quick response whenever we have had questions regarding coverage options, website assistance, or reports. Although we have not had to...
Telhio Credit Union has also elected to purchase additional insurance coverage through Golden Eagle Insurance to insure our second mortgage portfolio thereby eliminating the need to track,homeowner's insurance. We have been very happy and satisfied with the business relationship we have developed with Golden Eagle over the last eight years and look forward to many more!
I just wanted to take a moment to tell you how pleased we are with Golden Eagle and the level of service we receive. In the past, I would actually dread having to deal with the company we used for forced place insurance. It was confusing and complicated. Fortunately, those days are a thing of the past! Since using Golden Eagle, everything flows seamlessly. Adding a property for coverage is simple and efficient. We know that if we incur any problems or have any questions, you and your team are just an email or phone call away. Overall, we could not be more impressed or pleased with the helpfulness of the staff of Golden Eagle, nor the quality of service offered. My only regret is not switching to Golden Eagle sooner! Thank you so much for all you and Golden Eagle do.
In the beginning we engaged Golden Eagle Insurance to assist with implementation of a Blanket Mortgage Insurance. After experiencing what great customer service Golden Eagle Insurance has to offer, we soon decided to move other services to the company as a renewal would come due from other vendors. To date, we currently utilize Golden Eagle Insurance for Vendor Single Interest Insurance (VSI), GAP Insurance, OREO Insurance, and Flood Insurance Servicing and Force Placement of policies. The team at Golden Eagle Insurance has been great to work with and assist with any questions and other issues that may arise. Claims processing is very easy and the staff is very knowledgeable and helpful during the process. Golden Eagle Insurance is a very professional company and I would recommend this company to anyone that would ask.
Financial institutions have always wrestled with one main issue when it comes to tracking insurance on their loan collateral: staying properly protected at an affordable price. Since uninsured losses are rare, especially large losses, lenders try to spend as few dollars as possible on staff tasked with keeping track of insurance. However, the risk of a large uninsured loss and the regulations dictating that loans be properly tracked, lead to costs that are much higher than desired, as well as negative customer interactions, all of which could be avoided. Employee pay, taxes, and benefits Management time and expense...Read more
A Vendor Single Interest (VSI) policy protects a financial institution, reduces administrative workloads and improves examinations. Many institutions use a CPI policy which requires a financial institution to track a borrower's individual insurance policies, send notification letters at prescribed intervals to inform the borrower that they need to obtain/maintain coverage and obtain a force placed policy updating their loan account. If the borrower does not maintain insurance, there is now increased risk of the account going delinquent due to increasing a borrower’s payment by the amount of the force placed policy. Once the borrower realizes their payment has increased, they will often...Read more
How is your institution protected against uninsured losses to your equipment portfolio? If you’re tracking customer insurance on these types of loans—and spending a lot of time doing it—there’s a solution available that eliminates all tracking and force-placing of expensive premiums altogether. It’s called a Blanket Equipment policy. I’m sure many of you are aware of another blanket policy that’s designed to cover titled portfolios, commonly known as VSI (Vendor’s Single Interest) or LSI (Lender’s Single Interest), but its primary objective is to cover uninsured losses on autos, boats and smaller UCC collateral—not for farm equipment, semis, dump trucks, and other...Read more
We can't wait to meet you at the 2017 Ohio Bankers League Annual Meeting! Stop by our exhibit to chat about your collateralized portfolio protection and get a Starbuck's Gift Card from Golden Eagle Insurance. You can also enter to win a $100 Visa...Learn More...
Sue Miller, CEO of Golden Eagle Insurance, and Tod Hastings, VP of Business Development, presented VSI vs. CPI to Collection Academy attendees. During the presentation Sue and Tod discussed the differences and advantages of each collateralized...Learn More...