Our Team

Our solutions-oriented team of experienced professionals has walked in your shoes.


How Can We Help



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Bill Jones


Bill founded Golden Eagle Insurance in 1995 as the President and with over 20 years experience in the specialty insurance field for lenders has grown it into one of the largest providers of specialty lending insurance in the Midwest. Bill maintains an active role in Golden Eagle with much of his time assisting with claims, customer service initiatives, and insurance company relationships.  Bill also continues to service accounts in the field and assists other Golden Eagle agents with their territories. He graduated with a degree in engineering and economics from the U.S. Military Academy at West Point, New York and had tours of duty in Germany and in the Persian Gulf with the U.S. Army. Bill has 5 children, lives in Dublin, Ohio and enjoys The Ohio State University sports, hunting, and the outdoors in general.

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Sue Miller


Sue joined Golden Eagle Insurance in January 2010.  A graduate of Wilmington College with a degree in Marketing and Communications, Sue has over 20 years of Operations and Sales Management experience in the financial services and insurance industries.  Prior to Golden Eagle, Sue was previously employed at Wells Fargo and Nationwide Insurance.  Sue and her husband, Dirk, reside in New Albany, Ohio.  They have four children.  In her free time she enjoys golfing, biking, scrap-booking and reading. 

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Betsy Porterfield

EVP, Operations

Betsy joined Golden Eagle in July 2010 as the Sales Agency Manager. She was instrumental in developing our new GAP Online system and conducts both GAP system and GAP sales training for our lenders. Betsy also reviews profit and loss information for the agency and supports David Reed and our accounts in Virginia and the Carolinas. Betsy graduated from Ohio Northern University with majors in marketing and management.  She has held managerial roles in the lending and financial industries.  Betsy is married and has two children and two rescued dogs. In her free time she enjoys cheering for the Blue Aces, reading, playing volleyball and spending time outdoors. 

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Brian Barnett

SVP, Regional Business Development

Brian currently serves as the Senior Vice President of Regional Business Development. Brian joined the Golden Eagle insurance agency in April 2002, with over 15 years of financial institution experience. After graduation from Mt Vernon Nazarene University, he married his wife of 25 years and resides on the third generation family farm with his two sons.  Brian currently serves as the Senior Vice President, Regional Sales Manager of Northwest Ohio.  Brian adopted the company Motto of “Great Programs with an Attitude of Service” when he joined the company and still believes and practices this motto with every client contact today.

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Tod Hastings

VP, Regional Business Development

Tod has been a Regional Sales and Service Manager at Golden Eagle Insurance since 2009. He currently is servicing customers in the Northeast, East and Southwest areas of Ohio, as well as the states of Indiana and Pennsylvania. After graduating with a B.S. in Business from Miami University in 1989, Tod has spent the past 22 years in the lending and financial services industries in various leadership and sales roles. His experience includes management positions with Wells Fargo Financial, Option One Mortgage, John Deere Credit and Chase Home Lending. Tod makes his home in Johnstown, Ohio, with his wife Chareese and two sons Derek and Dalton. Tod enjoys playing golf in his spare time and rooting for The Ohio State Buckeyes.

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David Reed

VP, Regional Business Development

David joined Golden Eagle Insurance in May of 2014 with over 20 years of financial institution experience including small closely held corporations, Fortune 500 companies, and a large institutional bank. He is introducing Golden Eagle's products and services in North and South Carolina and Virginia. He married his wife Jill 25 years ago and they moved with their three children to North Carolina in 2000. David has a BS in Business Administration from Miami University in Oxford, Ohio, and a Six Sigma Green Belt from Villanova University. David has volunteered his time to his church, Boy Scouts of America, Habitat for Humanity and Meals on Wheels. David readily cheers on his children's colleges and enjoys watching the UNC Tar Heels, ECU Pirates and the NCSU Wolfpack.

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Eric Schneider

VP, Regional Business Development

Eric joined Golden Eagle Insurance in July of 2015 as a Regional Service Manager.  A graduate of both Bowling Green State University with a B.S in Finance and The Ohio State University with an M.B.A, Eric has over 25 years of sales and underwriting experience in the lending industry.  Prior to joining Golden Eagle Insurance, Eric was previously employed by Wells Fargo and Chase.  Eric makes his home in Powell, Ohio, with his wife Raegan and two sons Owen and Will.  Eric enjoys coaching soccer, playing golf, and cheering for the Michigan Wolverines in his spare time.

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Trisha Osborne

Claims Director

Trisha joined Golden Eagle Insurance in 2008 as an account manager. With the growth of our claims department, she now handles claims on a full-time basis.  Trish supports our customers in the processing of all their claims needs and is now the claims manager.  Trisha came to Golden Eagle with over 20 years insurance industry experience and is a licensed agent.  She has worked in all facets of the industry including claims, underwriting & agency support.  Trisha is married with two children.  Trisha is a Buckeye Fan who loves to go camping, 4-wheeling & boating, which is where you can find her most weekends.

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Gale DeWalt

Business Development Manager

Gale joined the Golden Eagle team in January 2013.  She establishes agent itineraries for prospects and current clients in their respective territories.   An Ohio State graduate, she has over 20 years of experience in insurance and banking.  She is married to Mike, has a son Evan and daughter Erin, who is now married.  She enjoys family time, taking care of family dogs Boone and Karl, supporting OSU athletics, shopping and swimming.

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Karen Stover

Senior Customer Success Advocate

Karen joined the Golden Eagle Staff in May of 2004 with over 20 years of banking experience. As a seasoned employee, she has held various positions within the agency. It is her pleasure to now be serving as Senior Customer Success Advocate. Karen is a graduate from Elgin High School in Marion, Ohio, attended The Ohio State University and completed many courses through the American Institute of Banking. She enjoys spending time with her family; making handmade crafts, and attending her small town church. Karen is married, has 2 married sons, and 5 precious grandchildren.